PILGRIM POS

Retail POS built around the way your business works.

Accept payments, scan products, manage customer orders, run rewards and gift cards, keep online availability current, and give your staff one connected system for daily sales and fulfillment.

PILGRIM POS is configured around your operation — not the other way around.

PILGRIM POS
Retail checkoutExample workflow
Scan a product or search your catalog
Canvas Tote Natural · Qty 1$24.00
Everyday Notebook Navy · Qty 2$16.00
Customer rewardsGift cardsFavorites

How It Works

From checkout to customer.

PILGRIM POS keeps every sale simple while giving you the tools to manage the orders that need a little more attention.

1

Ring Up the Sale

Scan products, search your catalog, accept payments, apply customer rewards, sell gift cards, and quickly reach frequently used products through customizable Favorites.

2

Manage the Order

A transaction doesn't always end at the register. Handle pickup orders, online purchases, special orders, custom products, preorders, or other workflows through the same connected system.

3

Complete the Handoff

Keep active customer orders organized, notify staff when customers arrive, review order details, and give your team the information they need to complete each order correctly.

Flexible Setup

Configured around your retail operation.

Your business shouldn't have to reorganize itself around generic point-of-sale software.

PILGRIM POS can be configured for traditional retail checkout, specialty sales, customer orders, online ordering, scheduled pickup, curbside service, custom products, or a combination of different workflows.

Whether you run everything through one checkout counter or have several different ways customers purchase and receive products, PILGRIM POS can be structured around how your business actually operates.

Configure the details that matter.

  • Products and categories
  • Product options and modifiers
  • Barcode-based item entry
  • Favorites for frequently sold products
  • Order types and fulfillment methods
  • Product availability by sales channel
  • Pickup and customer handoff workflows
  • Screens and stations for different parts of your operation

Product Management

Complete product & catalog control.

Manage the products your business sells through the PILGRIM POS administration system. Create products, set pricing, organize categories, configure options, and control where products are available.

Products can be scanned directly into a sale using their barcode. When adding new merchandise, scan a new barcode and create the corresponding product in your catalog for future use.

Your catalog stays organized while your staff gets a fast, straightforward way to find and sell products.

Daily Operations

Everything your staff needs each day.

Connected tools for the checkout counter, sales floor, and customer handoff.

Point-of-Sale Stations

Accept payments, scan or search for products, modify orders, apply customer benefits, sell gift cards, and handle daily transactions from dedicated POS stations.

Barcode Scanning & Fast Item Entry

Scan products directly into a sale or use customizable Favorites for products your staff reaches for constantly.

Customer Orders & Fulfillment

Keep orders that require pickup, preparation, special handling, or later fulfillment organized alongside ordinary retail sales.

Customer Arrival Notifications

Let staff know when a customer has arrived for pickup, curbside service, or another customer-handoff workflow.

Live Online Availability

Change product availability from the POS and keep connected online ordering information current without separately updating the website.

Order & Transaction History

Review previous customer orders and transaction activity when you need to look something up.

Beyond the Register

More than a checkout screen.

Most purchases are simple: scan the products, take payment, and complete the sale. PILGRIM POS is built to handle those transactions quickly — without limiting your business to them.

When a customer places a special order, orders online, schedules a pickup, purchases a custom product, or needs an order fulfilled later, PILGRIM gives your staff a system for managing what happens after checkout.

That means you don't have to piece together separate tools every time your business needs something more than a standard retail transaction.

Live Updates

Product unavailable? Update it once.

Mark a product unavailable directly through PILGRIM POS and your connected online ordering system can immediately reflect the change.

Customers see current availability before placing their orders, while your staff avoids receiving orders for products that can no longer be fulfilled.

1Product Marked Unavailable
2Online Availability Updated
3Customers See Current Availability

Customer rewards are built in.

Build repeat business without adding a separate rewards platform. PILGRIM POS includes a customer rewards system that can be configured around your business.

Choose how customers earn and redeem rewards, create the program that makes sense for your store, or simply leave rewards disabled if you don't need them.

Gift cards, store credit & promotions.

Sell and manage your own gift cards directly through PILGRIM POS. The system can also support promotional programs, special offers, store credit, customer incentives, and other programs designed around your operation.

Have an idea that doesn't fit neatly into an off-the-shelf POS feature? That's exactly the kind of workflow PILGRIM is designed to accommodate.

Team Management

Keep your team connected.

PILGRIM POS integrates with SHIFT INTO WORK for employee clock-in, clock-out, scheduling, and team-management workflows.

Keep sales operations and employee activity connected without making staff jump between unrelated systems throughout the day.

Learn About SHIFT INTO WORK

Designed With Your Business

Your POS shouldn't dictate how you run your business.

PILGRIM POS isn't handed to you as one-size-fits-all software. We learn how your business sells products, receives customer orders, fulfills purchases, organizes its staff, and serves its customers.

Then we configure the POS stations, catalogs, order types, screens, fulfillment workflows, and supporting systems around your operation. You get a system designed to make sense for the people who actually use it every day.

Let's plan your PILGRIM POS system.

Tell us how your business currently works, how customers purchase from you, what slows your staff down, and what you'd like your system to do.

We'll help you design a retail POS setup around it.

Start Planning Your System